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covid-19

Covid-19 at Salon Fortelli & Spa

Reduction of Public health Safety Measures

We would like to thank you for your loyalty and cooperation through the ups and downs of the past 2 years. The pandemic has been especially challenging for our industry but we survived with your support and are hopeful for the future. Our priority remains to ensure the health and safety of our community, our clients and our employees while maintaining the high quality of service you expect of us. We have always followed the public health guidelines and by doing so we were able to avoid any workplace outbreaks or staff to client transmission. Thank you for doing your part in helping us maintain a safe salon and spa environment.

 

Spring has officially arrived, Toronto is 90% vaccinated and most mandates have been lifted. While we are excited about these changes, we must still do our part to protect the most vulnerable. It is important to recognize that although most public health safety measures have been lifted the COVID-19 virus is still active in our community.  We want to respect individual choices and the fact that everyone has different comfort levels, risk tolerance and loved ones to protect. We prefer clients to wear masks but it will not be mandatory. The Salon Fortelli and Spa team will continue to wear masks for at least 2 more weeks, afterwhich each staff member will make their own decision based on their comfort level.

 

The beauty and wellness industry is unique in that we touch our clients physically. This contact is what makes the relationship with your service provider so special but it also increases the risk of transmission compared to many other settings. Please be mindful that every time you receive a service at Salon Fortelli & Spa you are considered a close contact of your service provider. Close contact is defined by Toronto Public Health as “being within 2 meters for 15 minutes or more or having physical contact”.  This is why it is especially important that you stay home if you are sick with COVID-19 symptoms or if someone in your household tests positive.

 

Below is an overview of the health and safety measures that remain in effect: 

  • Masks required for service providers. Masks preferred for clients.

  • Switch to passive screening for COVID-19 symptoms. Please stay home when sick.

  • Please sanitize your hands upon entry. Hand sanitizer is provided at the entrance and each station.

  • Extra time between clients for enhanced cleaning of workstations and disinfection of tools.

  • No waiting area, please come to your appointment on time and alone, no guests.

  • No beverage service. You may bring water or coffee to your appointment.

  • No DIY station, if you do not book a haircut or blowdry after your colour service you will be leaving with towel dried hair.

  • No physical distance required although plexi-glass barriers remain in place.

 

Salon Fortelli & Spa continues to be committed to providing a safe environment for both you and our staff. We appreciate your continued support as we navigate through this transition. If you have any questions or concerns regarding these changes, please don't hesitate to reach out to us by email and our salon manager Josie will respond.

Protective Measures to Keep Everyone Safe

​​

  • Get a COVID-19 vaccine

  • Stay home when you are sick, even if the symptoms are mild. Staff are also required to stay home if sick. 

  • Keep a two metre/six feet distance from those you don't live with, when possible.

  • Wash your hands often, and avoid touching your face with unwashed hands.

  • Cough or sneeze into your elbow. 

  • Wear a face mask.

 
Stay Home 

 

If you have COVID-19 symptoms please call us to cancel your appointment. 

Symptoms include: 

  • Fever or chills

  • Cough 

  • Difficulty breathing 

  • Decrease or loss of taste or smell

If you have 2 or more of these symptoms please stay home:

  • Sore throat

  • Runny nose/ nasal congestion

  • Headache

  • Nausea, vomiting, diarrhea

  • Feeling very tired

  • Muscle aches/ joint

 

Updated March 21st as per Toronto Public Health

Physical Distancing 

 

Salon Fortelli & Spa has been redesigned to implement physical distancing as much as possible. These measures include: 

  • No waiting area for clients

  • Plexiglas installed at the reception desk, colour table, manicure table, and shampoo area

  • Spacing out cutting stations when possible

hand washing 

Soap and paper towels are provided in the washrooms. Hand sanitizer is provided at every client station and at the entrance of the salon. Clients and staff are asked to clean hands upon entrance into the salon. 

face masks 

We want to respect individual choices and the fact that everyone has different comfort levels, risk tolerance and loved ones to protect. We prefer clients to wear masks but it will not be mandatory. The Salon Fortelli and Spa team will continue to wear masks for at least 2 more weeks, after which each staff member will make their own decision based on their comfort level. 

 

We are the only industry that touches our clients physically, other than a medical professional. This contact is what makes the relationship with your service provider so special but it also increases the risk of transmission compared to many other settings. Please be mindful that every time you receive a service at Salon Fortelli & Spa you are considered a close contact of your service provider. Close contact is defined by Toronto Public Health as “being within 2 metres for 15 minutes or more or having physical contact”.

Masks were required in personal care services in the City of Toronto before the bylaw was created. Salon Fortelli & Spa staff are required to wear a 3 layer mask. We provide a 3 layer mask to anyone who needs one. 

enhanced cleaning

 

In addition to the regular cleaning the following measures are being implemented: 

  • Additional time between client appointments for proper cleaning of workstations and disinfection of equipment.

  • Magazines have been removed.

  • Soft/porous items such as cushions that are difficult to sanitize have been removed.

  • Frequent cleaning of high-touch surfaces and common areas such as door handles, counters, cabinet doors, light switches, faucets, and toilet handles.

  • Garbage bins have been upgraded to hands free, and are lined with a lid to ensure proper disposal of PPE.

 

If you have any questions or concerns please
call us 416-691-7100 or email us info@salonfortelli.com

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